How Do I Contact Busch Gardens Williamsburg

Busch Gardens Phone Numbers and Emails

Toll-Free Number:

  • (866) 682-0755

Customer Service:

  • (407) 965-3251

    Group Tickets

  • (813) 884-4386
  • (866) 682-0755
  • (866) 394-8096
  • (813) 987-5885

Busch Gardens Emails:

Customer Service

Investors/ Franchising

Media

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Busch Gardens Contact Information

Corporate Office Address:

SeaWorld Parks and Entertainment, Inc.

10165 N McKinley Drive

Tampa, Florida 33612

United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 5:00 pm

Mailing Address:

PO Box 690129,

Orlando, FL 32869

SeaWorld Parks and Entertainment

9205 South Park Center Loop

Suite 400

Orlando, FL 32819

Other Location:

8739 Dyer St,

El Paso, TX

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Busch Gardens Rating Based on 47 Reviews

Rating details

1.8 more details

Diversity of Products or Services

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Summary of Busch Gardens Customer Service Calls

849 TOTAL
CALLS

11:25 AVG CALL
DURATION

9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Busch Gardens Customer Service?

Request for Information Question:

  • "Question bout tickets"
  • "Question about entry hay que sacar cita y poner ños nombres de 2 invutados"
  • "Can't remember my login"

Payments and Charges Question:

  • "Update payment options"
  • "Bill"
  • "Charged for to many tickets"

Activation/ Cancellation Question:

  • "To cancel reserved tickets"
  • "Cancellation"
  • "Cancel pass"

Product/ Service Question:

  • "Membership"
  • "Fake advertising"
  • "Buy tickets"

Refund Question:

  • "Ticket refund"
  • "Refund"
  • "Need refund on tickets"

Account Question:

  • "Account problems"
  • "Problem with pass member account"
  • "Locked account"

Staff Question:

  • "Customer service"
  • "Poor service and frustration"

Return/ Replace Question:

  • "Change a name on a pass"
  • "My phone call was never returned after trying to speak to a supervisor about switching my reservation day due to a medical emergency."
  • "Change a name on a ticket"

Shipping and Delivery Question:

  • "Didn't get ticket confirmation"
  • "I wasn't able to get into the park and I would like to see if I can get the parking for another day"

Website/ Application Question:

  • "Application verification"
  • "Website issues"

Cards Question:

  • "Need update credit card"
  • "Cant update card for passes"

Employment Question:

  • "For a job"
  • "Need w2 copy for tax purpose my name is shedia johnson"

Other Question:

  • "Payiff ezpass"
  • "Money"
  • "Passes"

About

Top Busch Gardens Services

Attraction, Sanitary Conditions, Photo Service

Top Busch Gardens Products

Theme Park Ticket, Account

Busch Gardens Pros and Cons

Pros: Beautiful park, Roller coasters, Lots to see, Animals, Years past this was a good event

Cons: Wait time exceeding 1 hour, Horrible customer service, Placed on hold again for another 30 minutes, Overpriced, Misrepresented what they offered

Busch Gardens reviews and complaints

Busch Gardens is ranked 22 out of 190 in Theme Parks category

Payment Methods

VISA Discover

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How Do I Contact Busch Gardens Williamsburg

Source: https://busch-gardens.pissedconsumer.com/customer-service.html

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